Consultation
Service Description
A consultation is the first step towards starting your fitness journey. It will allow me to assess your needs Where you are currently and where you want to be Discuss what potential barriers are in place and strategies to overcome them It allows us to discuss what service will best fit your needs and lifestyle And it allows you to find out more information and ask any questions! Typically consultations are done at my location in Stenson fields ,however if your unable to access this they could be done online
Cancellation Policy
1.Cancellations Cancellations and bookings must be made and confirmed through the website ,not through messaging me, if you have any problems cancelling or booking through the website you can message me and I may be able to help. When making a cancellation less than 24 hours before a session you will receive no refund and will lose out on your planned session. When making a cancellation 24+ hours before a session you will not receive a refund but will be able to reschedule that session without losing out. 2.Lateness If you are late for your session ,your session will be reduced in accordance with that time, e.g your session will finish at the same planned time even if it starts late due to the client arriving late. 3.Use by Dates Single session purchases must be used within 1 month of the original purchase or the session will be lost with no refund. 4.Packages Purchasing sessions in a package will allow you to book on for a certain amount of sessions each month dependent on the package. You may want to spread these out evenly e.g 16 session a month package may work best with 4 sessions a week ,however this is not enforced once you have paid for the package you can spread the sessions around the month in whatever way you want ,this may mean some weeks have more while your less busy ,and some weeks you may use less sessions. Packages will work like subscriptions and will renew each month taking your payment and allowing you to book on for the services purchased from your package again. Any unused sessions from a package will roll over to the next month allowing you to use them within that month ,after 3 ,months any unused sessions will be lost and no refund will be provided. 5.Message from owner I have tried to make these terms and conditions as fair to the client as possible while also maintaining my own boundaries , if you have any suggestions or want to request any changes made to the terms and conditions please let me know as i will be keen to collaborate to improve the quality of my services for my clients.
Contact Details
11 Mallow Close, Derby, UK